Thank you for playing Connect Lamp – Puzzle Game! This Privacy Policy describes how we collect, use, and protect your information when you play our Android puzzle game. By downloading or playing Connect Lamp, you agree to the practices described here.
1. Information We Collect
We may collect the following categories of information:
- Device Information: Device model, manufacturer, operating system version, unique device identifiers (e.g., Android Advertising ID), screen resolution, available memory, language, and time zone.
- Gameplay Data: Puzzle progress, levels completed, hints used, moves made, completion times, and retry counts — used to improve puzzle difficulty and game balance.
- Purchase Information: If you make in-app purchases (e.g., hint packs, remove ads), transactions are handled securely by Google Play. We do not store payment card numbers.
- Log & Diagnostic Data: Crash reports, error logs, device performance data, and network connectivity information to improve app stability.
- Advertising Data: Third-party advertising partners may collect your Advertising ID and similar non-personal identifiers to serve contextual or personalised ads.
2. How We Use Your Information
- Operate, maintain, and continuously improve Connect Lamp.
- Save and synchronise your puzzle progress across sessions.
- Analyse player behaviour to balance puzzle difficulty and design new levels.
- Display advertisements, including optional rewarded ads for extra hints.
- Detect and prevent cheating, fraud, and technical abuse.
- Diagnose and fix bugs and crashes via crash reporting tools.
- Respond to player support requests.
- Comply with applicable laws and regulations.
3. Third-Party Services
Connect Lamp integrates third-party SDKs that may collect data under their own privacy policies. These include:
- Google AdMob – Advertising: Google Privacy Policy
- Firebase Analytics / Crashlytics – Analytics and crash reporting
- Google Play Games Services – Progress saving and achievements (if applicable)
- Unity Ads / AppLovin / IronSource – Ad mediation and rewarded ads (if applicable)
We recommend reviewing the privacy policies of these providers for full details.
4. Children's Privacy
Connect Lamp is suitable for all ages and is rated Everyone (E) on Google Play. We do not knowingly collect personally identifiable information from children under 13 (or the applicable age threshold in your country).
If a parent or guardian believes their child has provided personal information without consent, please contact us immediately at the address below so we can delete it promptly.
For users identified as children, advertising is limited to contextual non-personalised ads only, in compliance with COPPA, GDPR-K, and other applicable child privacy regulations.
5. Data Sharing and Disclosure
We do not sell your personal data to third parties. We may share data only:
- With service providers acting on our behalf (analytics, crash reporting, ad networks).
- When required by law, court order, or government authority.
- In connection with a business transfer such as a merger or acquisition.
- To protect the safety, rights, or property of our users or the public.
6. Data Retention
We retain your data only for as long as necessary to deliver the service and fulfil the purposes described in this policy, or as required by law. Gameplay analytics are typically retained in aggregated, anonymised form after 24 months. You may request deletion of your personal data at any time (see Section 10).
7. Security
We implement industry-standard technical and organisational measures (encryption in transit, access controls, periodic security reviews) to protect your information. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Advertising and Your Choices
Connect Lamp may show banner ads, interstitial ads, and optional rewarded video ads that grant extra hints or in-game currency. To opt out of personalised advertising:
- Go to Android Settings → Google → Ads → Opt out of Ads Personalisation.
- Or reset your Advertising ID from the same menu.
- Alternatively, remove ads permanently through the in-app "Remove Ads" purchase.
9. International Data Transfers
Your data may be processed in countries outside your own, including the United States. We ensure appropriate legal safeguards (such as standard contractual clauses approved by the European Commission) are in place for such transfers.
10. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: Request a copy of the data we hold about you.
- Correction: Request correction of inaccurate data.
- Deletion: Request that we delete your personal data ("right to be forgotten").
- Restriction / Objection: Restrict or object to certain types of processing.
- Portability: Receive your data in a structured, machine-readable format.
To exercise any of these rights, please contact us using the details in Section 12.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. When we make significant changes, we will update the "Last Updated" date at the top of this page. We may also notify you via an in-app message. Your continued use of Connect Lamp after changes are posted constitutes your acceptance of the revised policy.
12. Contact Us
For questions, privacy concerns, or data deletion requests related to Connect Lamp, please reach out to us:
- Email: [email protected]
- App Name: Connect Lamp – Puzzle Game
- Platform: Android (Google Play)
We aim to respond to all inquiries within 30 days.